Frequently Asked Questions

Flat roofs are our specialty, but we work with all types—flat, low-slope, and pitched. No matter the roof, you’ll get the same expert care and quality.

As we like to say: all roofs are flat, it just depends on the angle you’re looking from.

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If we find anything unexpected during the work, we’ll let you know right away. We’ll walk you through the issue, discuss your options, and move forward only after we agree on the next steps.

You can expect clear communication, timely completion, and high-quality work from start to finish. We’re professional, easy to work with, and committed to getting the job done right—on time, on budget, and with your peace of mind at the center of it all.

Look for signs like leaks, missing shingles, sagging spots, granules in gutters, visible damage, higher energy bills, or an aging roof. If you notice any of these, it’s a good time to give us a call.

The right roofing material depends on your roof’s pitch, your budget, local climate, and how long you want it to last.

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For Low-Pitched Roofs

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• Silicone: Great for waterproofing and UV protection. Extends the life of existing roofs.
• TPO (Thermoplastic Polyolefin): Lightweight, energy-efficient, and resistant to tears and chemicals.
• PVC (Polyvinyl Chloride): Durable, fire- and chemical-resistant, and highly energy efficient.
• Torch-Down: A strong, waterproof system using layers of modified bitumen applied with heat.

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For Roofs with 3/12 Pitch or Higher

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• Asphalt Shingles: Affordable, flexible, and available in many styles and colors.
• Metal Roofing: Durable, modern, and energy efficient.
• Tile or Shake Roofing: Heavy, stylish and long-lasting, with a variety of textures and finishes.

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→ Flat Roof Restoration For roofs with wear but no major damage. It extends your roof’s life by adding protective coatings and fixing small issues.

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→ Roof Replacement Needed if your roof has serious damage, leaks, sagging, or is very old. Replacement gives long-term protection.
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→ Roof Repairs For small problems like leaks or missing shingles. Repairs fix issues before they get worse.
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→ Regular Roof Maintenance Regular cleaning and inspections to keep your roof in good shape and avoid costly repairs.

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We offer a wide range of roofing materials, including:

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• Asphalt shingles
• Metal roofing
• Single-ply roofing systems (TPO, PVC. EPDM)
• Torch-down (Modified Bitumen)
• Built-up roofing (BUR)
• Tile and slate roofing
• Composite and synthetic roofing products

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We also offer restoration services with silicone roofing systems.

We offer maintenance services for all roof types—flat, sloped, and everything in between. Our goal is to keep your roof performing at its best with packages that fit your needs and budget.

See maintenance options to see what’s available and how we can help.

TPO/PVC Roofing

• Up to 20-year material warranty
• Up to 20-year workmanship warranty

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Shingle Roofing

• 40-year to lifetime material warranty
• Up to 10-year workmanship warranty

‍Material warranty extensions available for an additional charge.‍

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Silicone Restoration

• Up to 25-year material warranty
• Up to 20-year workmanship warranty

TPO is cost-effective and energy-efficient with excellent UV resistance. PVC is flexible, fire-resistant, and highly resistant to tears.

Yes, we do! Our crews typically arrive within 4 hours of signing ESL contract to quickly fix leaks and prevent further damage.

While we don’t provide siding services ourselves, we work closely with trusted siding professionals and can recommend reliable partners. We’re happy to contact them to ensure a smooth experience for you.

Yes! We collaborate with a network of trusted vendors and can manage the roofing process for you. Whether it’s a new build, renovation, or repair, we make sure the project runs smoothly and efficiently.

Yes! We offer detailed roof inspection reports for insurance claims. Our reports include:

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• Careful assessment of your roof’s condition
• Photos documenting any damage or issues
• Expert recommendations for repairs or replacement
• Estimate for necessary work

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We can also coordinate directly with your insurance adjuster to help with the process.

Yes! We install gutters to protect your home from water damage. Properly installed gutters help direct rainwater away from your roof, foundation, and siding, preventing leaks and structural issues.

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We offer a variety of materials and styles to match your home’s needs, ensuring durability and efficiency.

Yes! We provide free estimates to evaluate your roofing needs. Please note, trip charges may apply depending on the location.

Yes! We offer multiple options for your roofing project to match your budget, style, and long-term needs. Whether you need a cost-effective repair, a durable upgrade, or an energy-efficient solution, we’ll help you choose the best fit.

Timelines depend on our current schedule, but we usually provide estimates within a few days and can begin the project shortly after approval. For urgent requests, we do our best to manage faster scheduling.

Project length depends on size, complexity, and a scope of the job. Small repairs usually take a day, while full roof replacements can take a few days to a week.

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Weather, material availability, and change orders may affect timing. We’ll give you a clear timeline with your estimate and keep you informed every step of the way.

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We provide roofing services year-round, including winter, backed by solid insurance coverage to protect you in case of any issues.

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While summer is the busiest and often most expensive season with the lowest risk of water leaks, winter is usually more cost-effective. During winter, manufacturers, suppliers, and contractors often offer discounts due to better availability.

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Not all roofing projects can start in winter. Contact us to explore your options and find the best time for your roof replacement.

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Maintenance coupons are discounts on roofing services that can be used anywhere in Washington State. They are renewed annually as long as you have an active maintenance plan.

Coupons can be applied to your property or any other properties you own. You can also gift them to someone else.